Bicycle Servicing and Repairs
Glow Worm Bicycles has a fully equipped mechanical workshop and carries out servicing and repairs for all types of bikes, electric and otherwise. Abraham and Lisa (Lisa now back in Denmark) are both graduates of the United Bicycle Institute's advanced mechanical courses. Below is a list of prices for typical repairs. Scroll further down the page for tips on basic bicycle care you can do at home.
Basic Service $75
The basic service is recommended about 2-3 months after purchasing a new bike, and 1-3 times a year after that depending how you're using your bike. It will have the bike running safely and smoothly, with the brakes and gears working at their best as well as increasing the longevity of the bike and wheels.
The basic service includes the following:
- Safety check
- Straighten derailleur hanger and tune gears
- Adjust/tighten brakes
- True wheels on truing stand
- Wipe down and Lubricate chain
- Check tightness of all bolts and screws
- Wipe down bike
- Pump tyres to correct pressure
- That little something that you can't get at home
The service price does not include the cost of any parts needed, or the labour for installing them. For example if a bicycle needs a new gear cable, the price will be $75 + the price of the cable ($8) = $83. If however a whole gear shifter needs replacing the price will be $75 + the price of the gear shifter (say $25) + labour for installing the gear shifter ($10) = $110. A bike that has not been serviced for a long time and may need replacement parts is a candidate for the Full Service (see below).
Full Service $125
The full service is for bikes that haven't been serviced for a long time, or have loose axles, parts on their way out, or just in need of some extra care and attention. Generally one can expect a 2nd hand bike not purchased at a bike shop to be a candidate for the Full Service. Those who have their bikes serviced regularly might expect to need the Full Service about once a year depending on usage. This service includes the labour for installation of any accessories at no extra cost such as pannier racks, lights, mirrors etc.
The Full Service covers:
- The Basic Service (see above) plus:
- Repacking wheel hubs
- Degrease and lubrication of entire drivetrain
- Regrease bottom bracket if needed
- Installation of accessories
Glow Worm Ultimate Service $200
Once in a while a high-quality bike deserves a very thorough service to keep it long-lasting and bring it to near-new smoothness and functionality. The Ultimate Service includes:
- The Basic Service (see above) plus:
- A complete strip-down and re-grease of axles and drivetrain (hubs, bottom bracket, headset, drivetrain components)
- Lubricate all moving parts
- Thorough cleaning of frame
- Any parts and accessories fitted for free
Puncture repair $20 including cost of standard tube
True and dish wheel $25
Replace spoke and true wheel $35
Tune gears $25
Tighten/adjust rim brakes $12.50 each
Tighten/adjust disc brakes $20 each
Bleed hydraulic brakes $25 each
Repack/grease headset $20
Repack/grease bottom bracket/wheel axle $30
Bottom bracket replacement $20
Wheel axle adjust $15
Wheel axle replace $30
Pack bike in freight box $45
Wheel build labour $55
Tyre fitting, wheel replacement $10 each
Fit pannier rack/front basket $15
Fit baby seat $25
Fit mudguards $25
Assemble and service bicycle from box (eg bought online) $100 (Kids' bike $50)
Approximate Prices of common parts
Rim Brake pads $12/pair
Disc brake pads $20-40/pair
Brake/gear cable or housing $8
Rim tape $4 each
Stainless steel spoke $1.50
Chain: Single speed/7spd $13 8spd $20 9spd $39 10spd $75
Poor quality bicycles
We don't enjoy telling people that their bicycle is not worth servicing, but we also don't enjoy servicing very poor quality bikes. They take much longer to service, with unsatisfactory results. This puts both us and the customer in a bad mood. Unfortunately we have to have a policy on bikes below a certain quality level.
Quality is of course subjective but generally bicycles bought from supermarkets or new bikes bought for a steal online fall into our category of "poor quality bicycles". Please do not be offended by our policy, we understand that people often buy these bikes with the best intentions but that doesn't change the reality of bolts stripping when you try to turn them. You can read more about substandard bicycles and how to avoid them on our post about buying used bicycles.
Our policy for these bikes is that we only carry out the following repairs:
- Replace innertubes, tyres and wheels
- Replace chain
- Tighten headset
In the case of "Industrie track bikes" bikes we can not carry out any repairs, not even pumping up tyres (the tyre falls off the wheel when you try).
1) Keep tyres at correct pressure. Do this weekly, or if you're fanatical and have high pressure tyres, daily
* Benefits of keeping tyres pumped *
2) Keep chain lubricated. Do this at least 1-2 times monthly, or more often if you have been riding on wet days or using a light lubricant.
* Benefits of keeping chain lubricated
3) Tighten brakes
- Most braking systems come with 'barrel adjusters' located where the cable enters the brake lever. These are designed for quick and easy adjustment of the brakes as cables stretch and brake pads wear down. If your brakes feel a little loose, you can unscrew the barrel adjuster by turning it anti-clockwise with your fingers. Unscrewing it too much will result in the brake pads rubbing against your wheel, and also be careful not to unscrew the adjuster all the way out. Secure the position of the adjuster by screwing in the locking nut clockwise all the way. If the adjusters have reached their limit and the brakes are still not tight, it's time for a brake service at your local bike shop.
4) Storage and inspection