Glow Worm Electric Bikes have a fully equipped workshop designed for electric and cargo bikes. We're here to ensure that your electric bike is regularly serviced to our high standards, or repaired as quickly as possible if you have an unexpected issue. We are also happy to provide advice about maintaining your bike on a regular basis.
We are an authorised dealer for Bosch, Shimano, Bafang & Ezee e-bike systems.
Please contact us in advance (phone, email, text or in-person) to discuss your service needs and to make a booking.
We specialise in electric bikes, and we prioritise pre-booked services. We cannot guarantee on-the-spot repairs (except emergency tube and tyre changes), nor can we work on every bike. We can refer you to other suitable bike shops if we can't work on your bike.
All electric bikes need regular servicing in order to keep them safe and performing well. We recommend that a regularly used e-bike (especially a commuter or cargo bike) receive a complete general service at least annually by our professional mechanics. A general service includes:
Depending on the condition of the bike, more or less labour may be required, and your quote will be adjusted accordingly. We can contact you with a quote before starting a service.
An e-bike may need to be booked in for a service sooner if you are experiencing specific issues such as electrical problems, weak braking or brake noise, difficulties changing gears or repeated tyre punctures. Bikes purchased from us are eliguible for a free three-month minor service after the purchase date to ensure your new ride is working well.
Labour pricing for a general service is shown below. The price of your service may be higher if your bike requires replacement parts or additional labour for significant repairs. After inspecting your bike, we can provide a quote for all parts and labour before proceeding with your service. Electric bikes bought from us qualify for a 25% discount off our general service labour fees as part of our Glow Worm VIP program.
General Service - Electric Bikes
Regular price: $270
VIP price: $200 (save $70)
General Service - Cargo Bikes
Regular price: $310
VIP price: $230 (save $80)
Dropping off and collecting your bike